Leo American Restaurant

Leo's Restaurant implemented the JP-SC100 for the purpose of facilitating self-ordering, thereby offering customers a novel and enhanced experience.

Background and Challenges

The lunch experience at Leo's Restaurant in Taipei has been transformed. The advent of mobile technology and the proliferation of service apps have precipitated a profound transformation in customer expectations over the past decade. In the contemporary era, expediency, accessibility, and personalization are indispensable qualities. Consequently, one significant trend is emerging within the restaurant industry: automation.

The entirety of the order-to-delivery process has been automated. This phenomenon is not limited to the domain of delivery chains; rather, it pervades every aspect of the dining experience. The initial step is to place and complete the payment for your order at a self-service kiosk. Upon completion of the aforementioned steps, the order is then queued for preparation. This approach has been met with considerable success, enabling the restaurant to serve up to twice as many customers at a lower cost compared to traditional lunch establishments.

Solution

The JP-SC100 self-order system enables patrons to place their food orders at a restaurant without the assistance of a server. Subsequently, the customer will be provided with a pick-up number and will be responsible for completing the remainder of the process independently. It is anticipated that self-ordering stations will become a commonplace feature of the hospitality industry in the coming years.

These high-tech solutions are not merely accepted; they are in demand. We are well-positioned to assist you in navigating this transition, drawing upon our extensive experience in the deployment of thousands of kiosks and our consultative approach. This will ensure that you are able to achieve your desired business outcomes.